Luxe Wash Wheels is committed to protecting your privacy and ensuring that your personal data is handled with care, responsibility, and in full compliance with applicable data protection laws. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website, visit our facility, or book services with us.
1. Information We Collect
We may collect and process the following personal data:
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Full name
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Email address
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Phone number
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Vehicle details (make, model, license plate)
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Booking preferences and service history
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Payment information (processed through secure third-party gateways)
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IP address, browser type, and other device-related data
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Website usage behavior (via cookies and analytics tools)
We do not collect or store sensitive data unless explicitly required and permitted by law.
2. How We Use Your Data
Your personal information is used for the following purposes:
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To confirm, schedule, and manage appointments
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To personalize services based on past visits or preferences
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To send service reminders, promotional offers, or announcements (with consent)
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To improve website functionality and customer experience
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To process payments and maintain billing records
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To comply with legal and regulatory requirements
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, secure databases, firewall protections, and restricted internal access. While no system is entirely infallible, we are committed to continual improvement in data protection practices.
4. Data Retention
We retain personal data only as long as necessary for the purpose for which it was collected, or as required by law. You may request deletion of your data at any time by contacting us at support@luxewashpro.com.
5. Your Rights
As a user, you have the right to:
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Access the data we hold about you
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Request corrections or updates to inaccurate data
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Withdraw consent to receive marketing communications
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Request deletion of your personal data, subject to legal obligations
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Object to the processing of your data in specific circumstances
To exercise these rights, please contact us via email.
GDPR Compliance
In accordance with the General Data Protection Regulation (GDPR), users located in the European Union (EU) are entitled to additional rights. These include:
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The right to data portability
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The right to restrict or object to data processing
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The right to lodge a complaint with a supervisory authority
If you are located in the EU and wish to exercise any of your GDPR rights, please email support@luxewashpro.com. We will respond within 30 days as mandated by the regulation.
We have appointed a data privacy officer to oversee GDPR compliance and ensure accountability throughout our operations.
Cookies Policy
Luxe Wash Wheels uses cookies to enhance your experience on our website. Cookies are small files placed on your browser to collect standard internet log information and visitor behavior data.
We use the following types of cookies:
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Essential Cookies: Required for website functionality and security
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Performance Cookies: Collect anonymous data on website usage
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Functionality Cookies: Remember user preferences and settings
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Marketing Cookies: Track browsing behavior to offer relevant ads (used only with consent)
By using our site, you agree to the use of cookies. You may modify your cookie preferences at any time through your browser settings or via the cookie consent banner displayed on first visit.
Third-Party Services
Our website may include links or integrations with third-party services such as payment gateways, analytics platforms, and booking tools. These services have their own privacy policies and terms, which we encourage you to review. We are not responsible for how third parties handle your information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our service offerings. All updates will be posted on this page with the revised effective date. We encourage you to review this policy periodically.
Contact Us
For any questions, concerns, or data access requests, please contact:
Email: support@luxewashpro.com